Privacy Policy

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Introduction

This privacy policy ("Policy") explains how Old City Express ("Old City Express," "we," "us" or "our") collects, uses and discloses information from users of our website and related online services (collectively, the "Site"). It also describes your rights and choices regarding your personal information. By visiting our Site or using our services, you consent to the practices described in this Policy. We may update this Policy periodically; material changes will be posted on the Site, and your continued use of the Site constitutes acceptance of the updated Policy.

Our Site supports our operations as a carrier and logistics service in the United States. It may allow you to request freight quotes, schedule shipments, track deliveries, apply for employment and contact us for customer support.

Information We Collect

We collect information you voluntarily provide and information automatically collected through your use of the Site.

Information you provide directly:

• Identifiers and contact details – name, company name, mailing address, email address and telephone number.
• Shipment-related information – origin and destination, cargo descriptions, pickup/delivery dates, and freight class.
• Employment application information – employment history, driver's licence number, social security number and other application details.
• Preferences and communications – route or equipment preferences, and marketing communication preferences.

Information collected automatically:

• Device and usage data – IP address, browser type, operating system and pages visited.
• Cookies and tracking technologies – cookies, web beacons and similar technologies to enhance your experience.

How We Use Your Information

• Provide and manage services – respond to inquiries, generate quotes, arrange shipments, process payments and provide support.
• Communicate with you – send transactional messages and, with your consent, marketing communications.
• Improve our Site and services – analyse usage and improve functionality and security.
• Comply with legal obligations – meet DOT/FMCSA requirements and respond to lawful government requests.
• Protect rights and security – prevent fraud, security breaches and violations of our terms.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers – trusted third parties who assist in operating our website and business.
• Business partners and carriers – partner carriers, freight brokers, dispatchers and drivers to coordinate transport.
• Legal or regulatory requirements – when required by law or to protect rights and safety.
• Corporate transactions – in connection with a merger, acquisition or sale.

Cookies and Tracking Technologies

The Site uses cookies to remember your preferences, understand navigation patterns and provide a secure experience. You can configure your browser to reject cookies; however, doing so may affect Site functionality.

Data Security

We implement reasonable administrative, technical and physical measures to protect your personal information, including encryption for data in transit, firewalls and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes and enforce agreements.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or obtain a copy of your personal data. To exercise these rights, contact us using the information below.

California Privacy Rights (CCPA/CPRA)

• Right to know – request disclosure of categories and specific pieces of personal information collected.
• Right to delete – request deletion of personal information, subject to certain exceptions.
• Right to opt-out of sale – we do not sell personal information.
• Right to non-discrimination – we will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that a child under 16 has provided personal information, we will promptly delete it.

Do Not Track Signals

Our Site does not track users over time and across third-party websites for targeted advertising and does not currently respond to Do Not Track signals.

Changes to This Privacy Policy

We reserve the right to modify this Policy at any time. Material changes will be posted on this page with an updated date. Your continued use of the Site constitutes acceptance of the revised Policy.

Contact Us

If you have questions about this Policy or wish to exercise your privacy rights, contact us at:

• Email: info@oldcityexpress.com
• Phone: +1-380-444-6464
• Address: Old City Express, 1201 Dublin Rd. #515 Columbus, OH 43215, United States